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Issues redeeming miles

City Slicker

Issues redeeming miles

So I'm entirely new to this and love the card, however I'm still having a hard time understanding how redeeming miles work.


From what I understand, I can redeem miles for purchases made in the past 120 days. If I don't redeem within 120 days, the opportunity to redeem these miles are gone. How do I rack up my miles in my account?

Can anyone explain this more to me? (See attached image below) I feel dumbfounded.


Screen Shot 2015-04-22 at 4.01.12 PM.png

1 Reply
County Wise

Re: Issues redeeming miles

You have 120 days to use your miles on a particular travel purchase.  Your miles themselves do not expire as long as you maintain your account in good standing. 


In other words, if you paid for a hotel on with your card, you would earn miles, and have 120 days to pay for that hotel using your miles.  If you wait longer, you will no longer be able to redeem the miles for that hotel, but you will still keep your miles.


I hope that helps!