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Points not updating to Total Participation Miles 11/4

Internationally Known

Re: Points not updating to Total Participation Miles 11/4

Mine just updated.

Nationally Recognized

Re: Points not updating to Total Participation Miles 11/4

Mine just updated too, about 30 minutes ago. Thanks for effort

Internationally Known

Re: Points not updating to Total Participation Miles 11/4

Mine just updated too! :)

Internationally Known

Re: Points not updating to Total Participation Miles 11/4

Mine too! Yay! Thanks!

Internationally Known

Re: Points not updating to Total Participation Miles 11/4

Mine too!

Community Manager

Re: Re: Points not updating to Total Participation Miles 11/4

Hello everyone! Our tech team confirmed the file resumed on 11/20 and this issue has been resolved. Please reflect to your lifetime miles (located in your profile) for an updated total of miles earned. If you have any additional questions, let us know. Thanks! 


@Savvytraveler14 @jimmyn @BelfryBat @ed4000 @Reighn9     

Nationally Recognized

Re: Re: Points not updating to Total Participation Miles 11/4


@GeneaD wrote:

Hello everyone! Our tech team confirmed the file resumed on 11/20 and this issue has been resolved. Please reflect to your lifetime miles (located in your profile) for an updated total of miles earned. If you have any additional questions, let us know. Thanks! 


@Savvytraveler14 @jimmyn@ @BelfryBat @Ed4000 @Reighn9     


I'm not sure mine have been updating correctly every day since then, please see my post "Questions about points updating" on this thread.  I have noticed some discrepancies.

Internationally Known

Re: Points not updating to Total Participation Miles 11/4

What is the email ID to contact the tech support for the community?

Internationally Known

Re: Points not updating to Total Participation Miles 11/4

You may want to send them an email to :

BarclaycardTravel@barclaycardus.com

Maybe they can help or refer you to the right department. 

Hope that helps

Community Manager

Re: Re: Points not updating to Total Participation Miles 11/4

Hi @parkhopper please feel free to outline the tech issue you are experiencing in the community with detail so we can see if others are experiencing it and what everyone is seeing.

We are also always available at Barclaycardtravel@barclaycardus.com