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Missing Miles?

Internationally Known

Re: Missing Miles?

Strange but I still do not see any updates.

I will wait a few hours. 

Nationally Recognized

Re: Missing Miles?

Yup mine just updated. If yours hasn't, I would wait a few hours as it seems like accounts are updating at various times.

 

Since I started posting in 2016, I've kept a running spreadsheet of everything from number of stories to kudos and the math all adds up. Thank you all for your hardwork in resolving this issue!

Nationally Recognized

Re: Patiently Waiting for Updates

I've stopped posting until my points from December post (which they still haven't).  It's a shame the "upgrade" has caused such issues but glad they've acknowledged the problems and are working on them.  

Internationally Known

Re: Patiently Waiting for Updates

I have an update on my account!  Good to see that things are (hopefully) fixed!

Internationally Known

Re: Patiently Waiting for Updates

Just checked that mine is updated...

Highlighted
Internationally Known

Re: Patiently Waiting for Updates

Mine has updated but I don't think it's right.  I'm calculating from 12/7 which is I think when the initial problem occurred. Is that when everyone else thinks it started?

Donna Brady
Internationally Known

Re: Patiently Waiting for Updates

Profile miles now updated, I think they are accurate, I don't keep an exact count but it looks in the ball park.

 

Still no miles showing up on credit card from december stories.  Do we think we will be waiting to February at this point?  Not a problem, just checking in.

Internationally Known

Re: Patiently Waiting for Updates


@creedeva wrote:

Profile miles now updated, I think they are accurate, I don't keep an exact count but it looks in the ball park.

 

Still no miles showing up on credit card from december stories.  Do we think we will be waiting to February at this point?  Not a problem, just checking in.


Yes, your miles should post to your credit card on February 1st, or perhaps February 2nd or 3rd.

Nationally Recognized

Re: Patiently Waiting for Updates

Mine still hasn't updated for stories added mid-December or for any Kudos received since the initial outage.  

Internationally Known

Re: Patiently Waiting for Updates

I am in the same boat...