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Missing Miles?

Nationally Recognized

Re: Missing Miles?

Same here, no update since at least Thursday of last week. Man, something must really have gotten borked.

Internationally Known

Re: Missing Miles?

No update for me either.

Highlighted
Internationally Known

Re: Missing Miles?

Kranzie10, that's great news.  Hopefully we will all soon be as lucky.

Internationally Known

Re: Missing Miles?

Got an update yesterday, although I am not so sure it was accurate...thought it was a bit light on the miles credited. No update today either. Hope is does not kill the momentum of this site, seems we've got a whole bunch of newer enthusiastic contributers with great travel stories. Keep it going, love to read about unknown destinations :-)

Internationally Known

Re: Missing Miles?

Hmm.... No update for me yet....

Internationally Known

Re: Missing Miles?

i haven't received any updates - it's been at least a week....  :(

Donna Brady
Internationally Known

Re: Missing Miles?

Can you please provide the users with a new update since it's been about a week since any of us have received any miles for posting stories, giving kudos, etc.?  Thanks so much!!

Donna Brady
Internationally Known

Re: Missing Miles?

I haven't gotten any - just sent them a msg to see if we can get an update.

Donna Brady
Internationally Known

Re: Missing Miles?


@JenniferH wrote:

Hi Everyone,

We've merged three individual threads about this issue into this one. To keep organized, please reply back to this thread with any additional questions or comments. 

 

Status update: We are continuing to investigate and have determined the issue focused on activity on 12/6 and 12/7. We're waiting on additoinal information. We will keep everyone updated on this thread with our findings. Thank you for your patience.


Thanks for keeping us posted. I have not received any miles for several days. I have not posted stories in that time (been busy), but I have received kudos.

Nationally Recognized

Re: Missing Miles?


@BelfryBat wrote:

@JenniferH wrote:

Hi Everyone,

We've merged three individual threads about this issue into this one. To keep organized, please reply back to this thread with any additional questions or comments. 

 

Status update: We are continuing to investigate and have determined the issue focused on activity on 12/6 and 12/7. We're waiting on additoinal information. We will keep everyone updated on this thread with our findings. Thank you for your patience.


Thanks for keeping us posted. I have not received any miles for several days. I have not posted stories in that time (been busy), but I have received kudos.


I think this happened before 12/6. I haven't seen any miles post to my account or Barclays account since even before 12/6. I have posted 14+ stories since 12/6 and had a bunch of kudos with no change in my Community Miles. =(

 

Hope it gets figured out.